Moozi Review: Read My Detailed Expert Rating + User Reviews

Just like their gaming options, Moozi has a range of bonuses, offers, and promotions. As long as you meet their eligibility requirements (Note: Sometimes offers may have specific requirements), you can redeem these offers. Here are some of the most common Moozi offers and promotions: Welcome Bonus Moozi sign-up offers are available to everyone from the US who sign–up for their site. To be precise, Moozi offers 20,000 GC (Gold Coins) and 3 SC (Sweepstakes Coins) to give all players a head start on their journey. All you need to do is sign up, finish the process, and then just go to your account to find your welcome bonus that has already been credited to it. The entire process is automatic. Refer a Friend Bonus I also found a referral bonus that Moozi offers. You can grab up to 300,000 GC and 30 SC from the Refer a Friend Bonus. Here's a breakdown: 1st 10000 GC and 1 SC 2nd 10000 GC and 1 SC 3rd 20000 GC and 2 SC 4th 20000 GC and 2 SC 5th 30000 GC and 3 SC 6th 30000 GC and 3 SC 7th 40000 GC and 4 SC 8th 40000 GC and4 SC 9th 50000 GC and 5 SC 10th 50000 GC and 5 SC However, you must complete and submit a KYC (Know Your Customer) Form, and the friend using your referral needs to complete their KYC forms as well. Only then will you receive your bonus for referring them. Daily Bonus You can collect your Moozi daily bonus over five days. Each day, you will get 3000 GC and 0.3 SC, with another bonus on the last day. There are rules and requirements for this. For instance, if you miss a single day, your progress will be reset. Besides these 3, Moozi Casino releases other offers and promos during holidays and special events. Again, they update their offers and promos every week, so it's best to stay updated with their website so that you don't miss out on any of them. [provider-bonuses] With a rating of 2.7 out of 5 on Trustpilot Moozi reviews, it is understandable if you are skeptical; however, if you take a closer look, you'll see that those are either 1 or 5 stars. What does this mean? You either love them or hate Moozi. There is no in-between. While the search bar on the website is quite useful, with options to change the game categories, Moozi Casino has a few problems that are hard to overlook. For instance, some of their rules regarding Moozi offers are quite vague and should be clarified more. The part where you need to complete the KYC form and submit it requires some attention. Some users have even complained that they waited for weeks, and yet their issues have not been resolved. Lastly, they need to finish updating their website on a few important sections, like the Accounts and Payments section, which is still under construction. Unfortunately, there is no dedicated Moozi Casino app for all mobile users. However, their website works on mobile devices, too. Since they are new, they may introduce a Moozi app later down the line. Moozi Casino needs to work on providing information to users, as their payment information needs to be much clearer. So far, the only acceptable banking method they offer for buying GC and redeeming SC for prizes is direct bank transactions. This is a serious issue that I hope they will address and resolve soon, as a lack of banking options could turn away many potential players. I hope they add more popular banking options like Visa, Mastercard, Paypal, etc. later down the line. [provider-payment-methods] Moozi has a 24/7 live chat option available to all players. Their email replies are prompt; however, they lack phone support. In my experience, I found that the customer support agents were fairly well-informed, and they understood all my questions and queries properly and gave me what I wanted to know from them. But we have to address the elephant in the room. They need to fix certain systems, such as the KYC procedure that many users have complained about. [customer-service] Moozi Casino is run by Moshy Gaming LLC. Their website has SSL encryption, and they abide by all the sweeps rules and regulations. They are available in 46 states in the US except for Idaho, Michigan, Nevada, and Washington. Moozi Casino also requires you to enter your SSN, which raised privacy concerns among many. That being said, there haven't been any reports of invasion of privacy, identity theft, or illegal acts like that. So, it's best to exercise caution. [provider-licences] Unfortunately, Moozi Casino does not have a VIP or rewards program. However, they do have other Moozi offers and promotions like referral bonuses, Mail-in Bonuses, no deposit bonuses, and so on. As of now, Moozi has not revealed any plans for introducing a VIP or Loyalty Program to their social casino.