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Sweepstakes Casinos / Moozi Review

Moozi User Reviews 2024

Welcome to my Moozi review

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Moozi Social Casino
Favicon
  • Welcome Bonus
  • Referral Bonus
  • Responsive Customer Service
Moozi Social Casino Bonus
Redeem for Cash Prizes
-
T&Cs apply, 18+
Details
Payment Methods
User Reviews

I am here to talk about the  Moozi promotions and bonuses they offered and the Moozi sign-up process. Plus you’ll get to see what it means to actually play at this social casino.

What surprised me was that a series of Moozi bonuses bombarded me as soon as I logged in to the site. There was also an interesting selection of casino games available. So, continue reading for my Moozi review, as it will give you an idea of what to expect.

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Moozi main
Operator: Pros & Cons
  • Reasonable selection of games
  • Various payment options
  • Adequate customer support
  • Prize redemption
  • Complex KYC verification system
Moozi Social Casino Facts
Cashout available:
No
Redeem for:
Cash Prizes
Daily Rewards:
Daily Login Bonus, Refer a Friend
VIP Program:
No
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Payment Methods
Visa
Mastercard
Accepts Customers from
USA
USA
Company
Moshy Gaming LLC
Founded
2024
Website
moozi.com
Available Languages
EN
Customer Support
Live Chat, Email Support
Email
support@moozi.com
Overall Rating
  • Bonus Offers & Free Bets
    3.7/5
  • Usability, Look & Feel
    3.6/5
  • Payment Methods
    3.9/5
  • Customer Service
    3.6/5
  • Licence & Security
    3.9/5
  • Rewards & Loyalty Program
    3.6/5
Payment Provider Safety
Visa high
Mastercard high
No review posted yet.
User Rating
0/5
5 Stars
0%
4 Stars
0%
3 Stars
0%
2 Stars
0%
1 Star
0%
Last Updated on 30/10/2024
Fact checked by: Annie Callahan

Moozi Casino bonus offers

Just like their gaming options, Moozi has a range of bonuses, offers, and promotions. As long as you meet their eligibility requirements (Note: Sometimes offers may have specific requirements), you can redeem these offers.

Here are some of the most common Moozi offers and promotions:

Welcome Bonus

Moozi sign-up offers are available to everyone from the US who sign–up for their site. To be precise, Moozi offers 20,000 GC (Gold Coins) and 3 SC (Sweepstakes Coins) to give all players a head start on their journey without the need of any Moozi promo codes. All you need to do is sign up, finish the process, and then just go to your account to find your welcome bonus that has already been credited to it. The entire process is automatic.

Refer a Friend Bonus

I also found a referral bonus that Moozi offers. You can grab up to 300,000 GC and 30 SC from the Refer a Friend Bonus. Here's a breakdown:

  • 1st 10000 GC and 1 SC
  • 2nd 10000 GC and 1 SC
  • 3rd 20000 GC and 2 SC
  • 4th 20000 GC and 2 SC
  • 5th 30000 GC and 3 SC
  • 6th 30000 GC and 3 SC
  • 7th 40000 GC and 4 SC
  • 8th 40000 GC  and4 SC
  • 9th 50000 GC and 5 SC
  • 10th 50000 GC and 5 SC

However, you must complete and submit a KYC (Know Your Customer) Form, and the friend using your referral needs to complete their KYC forms as well. Only then will you receive your bonus for referring them.

Daily Bonus

You can collect your Moozi daily bonus over five days. Each day, you will get 3000 GC and 0.3 free SC coins, with another bonus on the last day. There are rules and requirements for this. For instance, if you miss a single day, your progress will be reset.

Besides these 3, Moozi Casino releases other offers and promos during holidays and special events. Again, they update their offers and promos every week, so it's best to stay updated with their website so that you don't miss out on any of them.

Moozi
Social Casino Welcome Bonus
20000 GC + 1 SC FREE
T&Cs apply, 18+
-

The Moozi experience: yay or nay?

With a rating of 2.7 out of 5 on Trustpilot Moozi reviews, it is understandable if you are skeptical; however, if you take a closer look, you'll see that those are either 1 or 5 stars. What does this mean? You either love them or hate Moozi. There is no in-between. While the search bar on the website is quite useful, with options to change the game categories, Moozi Casino has a few problems that are hard to overlook.

For instance, some of their rules regarding Moozi offers are quite vague and should be clarified more. The part where you need to complete the KYC form and submit it requires some attention. Some users have even complained that they waited for weeks, and yet their issues have not been resolved. Lastly, they need to finish updating their website on a few important sections, like the Accounts and Payments section, which is still under construction.

Moozi mobile app/site

Unfortunately, there is no dedicated Moozi Casino app for all mobile users. However, their website works on mobile devices, too. Since they are new, they may introduce a Moozi app later down the line.

Payment options at Moozi Casino

Moozi Casino needs to work on providing information to users, as their payment information needs to be much clearer. So far, the only acceptable banking method they offer for buying GC and redeeming SC for prizes is direct bank transactions.

This is a serious issue that I hope they will address and resolve soon, as a lack of banking options could turn away many potential players. I hope they add more popular banking options like Visa, Mastercard, Paypal, etc. later down the line.

Visa
Mastercard

The Moozi customer support

Moozi has a 24/7 live chat option available to all players. Their email replies are prompt; however, they lack phone support. In my experience, I found that the customer support agents were fairly well-informed, and they understood all my questions and queries properly and gave me what I wanted to know from them.

But we have to address the elephant in the room. They need to fix certain systems, such as the KYC procedure that many users have complained about.

Customer Service Moozi
Available Languages: English
Email: support@moozi.com

Moozi license & security

Moozi Casino is run by Moshy Gaming LLC. Their website has SSL encryption, and they abide by all the sweeps rules and regulations. They are available in 46 states in the US except for Idaho, Michigan, Nevada, and Washington.

Moozi Casino also requires you to enter your SSN, which raised privacy concerns among many. That being said, there haven't been any reports of invasion of privacy, identity theft, or illegal acts like that. So, it's best to exercise caution.

Moozi Casino VIP/Rewards Program

Unfortunately, Moozi Casino does not have a VIP or rewards program. However, they do have other Moozi offers and promotions like referral bonuses, Mail-in Bonuses, Moozi no deposit bonus, and so on. As of now, Moozi has not revealed any plans for introducing a VIP or Loyalty Program to their social casino.

More about the Moozi Casino bonus

Games featured at Moozi

Moozi Casino has a collection of over 1000 games. This ranges from slots, table games, scratchcards, bingo, arcades, etc. But they lack live games, which can be a negative for some players.

Even though Moozi is new, the games they offer are from known vendors and developers like Betsoft, BGaming, Hacksaw Gaming, Pragmatic Play, etc.

Coins used at Moozi

Moozi offers its players two options for coins: Gold Coins (GC) and Sweeps Coins (SC). Players can get these coins by taking advantage of bonuses and offers and through playing games. You also have the option to purchase Gold Coins, but you can't buy SC. These coins can be used on their platform, in their games, and to redeem prizes.

You can only redeem SC. However, there are certain requirements you must fulfill to redeem prizes. For instance, you need to collect at least 100 SC to be eligible to redeem prizes and play through them at least once. Again, the amount of SC needed to play games is specific to that game, so it's better to contact customer support if you are having problems.

Conclusion - My take on Moozi

Moozi Casino's library covers everything from slots to table games. That, combined with their Moozi promotions and offers, makes them on par with many other sweeps casinos. Their website is modern and organized, but they do not have any mobile app. Again there are certain things that are not ready yet on their website, which can lead to frustration for some users.

Still, I would love to give them the benefit of the doubt because they are so new to the game. So check back to see how Moozi adapts to the challenges of the sweeps gaming market.

Social Casino Bonus
3.8/5
Moozi
Social Casino Bonus
3.8/5
20000 GC + 1 SC FREE
Welcome Bonus
|
T&Cs apply, 18+
-

Conclusion of my Moozi review

With this collection of games, offers, and promotions, Moozi Casino has made an interesting start. But they have also had their fair share of problems and issues that must be addressed and fixed immediately. Watch this space to see where Moozi goes next.

Moozi Casino FAQ

🤑 Can I win real money at Moozi Casino?

No. You cannot play with or win money directly at Moozi. However, you can redeem eligible SC for prizes after meeting the playthrough requirements, as you'd also see in most new sweeps cash casinos.

Yes, Moozi Casino is legal as they maintain all SC rules and regulations.

🌎Where Can I play Moozi Casino from?

You can play it from 46 states in the US except for Idaho, Michigan, Nevada, and Washington.

📱Where can I download Moozi Casino App from?

Unfortunately, Moozi Casino does not have an app for mobile devices.

☠️ Is Moozi Casino a scam?

No, Moozi Casino is not a scam. Although it is a new casino, they have not had any fraudulent activities or reported instances of people getting scammed.

User Reviews for Moozi

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Our Team
Mike OsbourneAnnie CallahanLoren Oller
Mike Osbourne
Expert Social Casino Writer
Annie Callahan
Expert Social Casino Writer
Loren Oller
Expert Sweepstakes Casino Writer

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