GoldRushCity.com User Reviews 2025

The first thing I looked at for this GoldRushCity.com review was the welcome bonus. We’ve got a full bonus breakdown with more info, but when you register a new account and verify your ID you get 15,000 Gold Coins and 500 Sweeps Coins. That’s one of the better welcome bonuses available as many sweepstakes casinos give between 1-3 Sweeps Coins. To get this welcome bonus you just need to create a new account and then verify your ID which includes adding your address details and uploading a photo ID. Aside from the welcome offer, there isn’t much else in the way of bonuses. I found an unspecified GoldRushCity.com login bonus, no referral scheme, and no real VIP club. There is a mail-in request bonus, but that’s essentially it for free Gold Coins and Sweeps Coins so use your welcome bonus carefully! Please note that these are the bonuses that I saw on my account - you may have access to more than me depending on your location. [provider-bonuses] I like the overall site design of GoldRushCity.com. It’s a little retro and basic, but the usability is fine and I think that beginners will easily be able to find the games they want to play and understand how everything works. You’ve got a left-hand menu with game links, promotions, and responsible social gaming tools, and there is a search function for the games. I never had any issues with loading times or page speeds either and the site technology seems robust. My GoldRushCity.com ratings for mobile accessibility are pretty good and it’s one of the better aspects of the site. There is a mobile app for Android and iOS devices that you can download from the App Store or Google Play Store. The App Store version does only have a 3 star rating though and it’s got some pretty scathing comments relating to support and the redemption process. I tried the Android app, and the mobile responsive browser version and both worked fine. You get access to all the features and games, and the loading speeds are ok. The app design does feel a little dated, but the overall gaming experience was acceptable. GoldRushCity.com is always free to play at and you don’t need to purchase Gold Coins. However, I often purchase some packages to give my account a boost and to have more fun - I treat them like microtransactions in mobile games. GoldRushCity.com does have a range of GC packages available which include free Sweeps Coins. The purchasing methods I found at this sweepstakes casino were Visa, MasterCard, and online banking and I used Visa for GC purchases. You might see additional or different purchasing methods to me though, depending on your location. Generally, I had no issue with the purchasing process and the packages are OK value. [provider-payment-methods] If you click on the “Help” link in the website footer, the help center and support options are opened. The main support method is the help center and this has a detailed set of FAQs on categories such as the GoldRushCity.com sign up, playing games, redeeming prizes, and account and security. I used this help center to find out information about the AMOE request bonus and the SC redemption process and it’s one of the better-written help centers I’ve seen. However, outside of that, your other support method is an email ticket system. Click on the “Email Us” link or the chat icon and you can send a support request ticket. I typically got a reply to the email I sent in 2+ hours which is average for US sweepstakes casinos. There is no live chat and no telephone support, and I couldn’t really find any social media channel details either. [customer-service] GoldRushCity.com is a sweepstakes casino which means it doesn’t need a gambling license to legally operate. Instead, it has to comply with US sweepstakes regulations for the states it’s available in. As a reminder, it’s NOT accessible for people who live in Idaho, Kentucky, Massachusetts, Michigan, Nevada, New Jersey, or Washington. It complies with regulations by offering free Gold Coins and Sweeps Coins, and making Gold Coin packages optional. The site and app use SSL encryption and there is a valid SSL certificate. A secure HTTPS connection is also used, and there are detailed privacy policies, terms and conditions, and sweepstakes rules. [provider-licences] I’ve seen other GoldRushCity.com reviews mention a lack of promos and this is definitely true. I haven’t found any details of a complete loyalty scheme or VIP club either in the help center or in my account management section after I’d completed the GoldRushCity.com register process. This is disappointing as most sweepstakes casinos at least have a basic VIP club or social media contests for existing customers. This is one of the main flaws of this social casino - the lack of promotions. I’ve only seen an unspecified daily login bonus, and the promotions page is empty too. There doesn’t seem to be a refer-a-friend scheme either, and the only other promotion I found was the AMOE (Alternative Method of Entry) bonus. Instructions for this are found in the FAQs, and you can get free Sweeps Coins either via phone or postal request, but the instructions don’t say how many free SC you get.